BNS believes in "total control" and ensures that the general day to day maintenance of our portfolio is kept, as far as possible, "in house". This not only keeps costs lower, but ensures that standards are kept to the highest possible level.
Where we cannot use our in house expertise, we have built incomparable relationships with contractors over the years who include cleaners, gardeners, electricians, plumbers and builders. Through regularly working with BNS, these contractors have developed their approach to match our exacting standards.
We ensure that any major work is administered with attention to detail. This includes sourcing multiple quotes in order to obtain the most cost effective and appropriate price for the job in hand.
Site visits are carried out at regular intervals to inspect each property. This way we can predict any future work and can, indeed, create a long term maintenance plan to ensure any major future expenditure is expected and does not come as a shock to residents.
We always suggest that a healthy balance is maintained in the development's bank account in case of any unforeseen or emergency work which may be required to be undertaken. This limits the necessity for residents to have to face the pressures of "one-off-levies" at short notice.
We pride ourselves on being able to offer a "24 hour service" to all residents. This enables us to act immediately to any issue, however serious.
4.1 million people* in the UK own a home with a lease and today, plans have been announced for Bristol’s
“When my roof leaked earlier this year, the BNS maintenance team were at my door literally in less than an hour to fix the problem. This meant minimal damage was done to my property and it saved me a lot of stress. Thank you BNS!”
MR. A, BS3
“The BNS out-of-hours service is amazing. I’ve had to call them out twice on a weekend and in the middle of the night and the service was quick and efficient and done with a smile!”
Mrs. W, BS41
“BNS recently re-laid my flooring and re-decorated my property; the quality of the work is brilliant.”
Miss T, BS1
“As a single mum living on my own, there’s a lot that goes on around my property that I can’t always keep up with myself. The BNS guys are a godsend when I need something done and especially when something goes wrong.”
MS. C, BS1
“From litter picking in the car park to fixing my boiler to making sure I have the right insurance, the team do everything. Life is so much easier with a management agency!”
MR. S, BS30
“I’ve used several management companies in the past but none have been as helpful and fast-acting as BNS. Nothing is too much trouble.”
“I have been so impressed with the efficiency and attitude of BNS”
Mrs N, BS8
All being well, the sale of my flat should complete next Tuesday. I wanted to express my thanks for your excellent work managing the block. You have always responded quickly to any problems, and the building and landscaping continue to look great. And I see there is now some new clear signage...what a big improvement! We will certainly miss the place as we have loved being there over the past 15 years.
Mrs B of BS1