In the world of property management, effective communication is the linchpin that holds together a well-run community. Recognising the pivotal role that seamless communication plays in enhancing client experience, BNS utilises MyBNS – a bespoke online property management portal designed to streamline communication.
Developed in-house at BNS, MyBNS stands as a testament to BNS’s commitment to excellence as managing agents. The functions of MyBNS reflect our deep understanding of the unique needs of property owners.
24/7 Access, Real-time Management
One of the standout features of MyBNS is its ability to provide 24/7 access to leaseholders, allowing properties to be managed in real-time. This accessibility empowers leaseholders to take control of their property-related tasks effortlessly. Whether it’s updating personal details, viewing statements, or reporting maintenance issues, MyBNS offers a comprehensive suite of tools tailored to meet the diverse needs of clients.
Leaseholders can:
- See and update their own details
- View statements
- See an overview of the property
- Report general maintenance issues
- View real-time progress of maintenance
- View H&S documentation related to the property
- Review minutes of meetings
- View block documents
- See photos of the property
- View completed issues
- Make service charge payments
- View BNS inspections
- View the fully integrated diary system
- Correspond with our team at anytime from anywhere
In addition, directors can:
- View electronic statements of account of other members of the company
- View insurance documentation and claims progress
- View and approve service charge estimates
- Review jobs
- View and respond to Compliance Issues
- See financial information for the Property Management Company, including budgets, reports, year end accounts, income and expenditure, bank balances and reconciliations, supplier invoices
- Raise and approve queries for service charge estimates, year end accounts, minutes, agendas
How to Access MyBNS
If you are a BNS client and would like to create a MyBNS account, you can follow this link to request access and create an account.
MyBNS App: Communication at Your Fingertips
Taking convenience a step further, the MyBNS app offers a seamless and efficient way for clients to manage their accounts. Available on Google Play and the App Store, the app brings the power of MyBNS to the palm of your hand.
MyBNS App Features:
Tickets: The Tickets section allows you to submit and respond to support tickets directly from the app. Our dedicated support team is just a tap away.
My Account: Check your current balance and monitor your transactions with ease. Want to make a payment? Need a statement for your records? No problem! Pay securely using your preferred card directly within the app. Access and review your transaction history whenever you need it.
Appointments: With just a simple touch of a button, you can instantly view and stay updated on all upcoming appointments within your block.
Settings: Update your personal information, including contact details, so you never miss a beat. Worried about paper waste? Go green and opt for paper-free statements. Tailor your notification preferences to ensure you receive the information that matters most to you.
Seamless Integration: This app seamlessly integrates with your existing MyBNS account. Switch between your mobile device and computer effortlessly, maintaining access to up-to-date account information from anywhere, anytime.
User-Friendly Interface: Designed with simplicity in mind, the user-friendly interface ensures that essential functions are just a tap away.
Embracing Efficiency with MyBNS
MyBNS, with its online portal and user-friendly app, emerges as a beacon of efficiency in property management. By placing communication and account management at the forefront, MyBNS ensures that all BNS clients have the tools they need to navigate the complexities of property services seamlessly.
In a world where time is of the essence, MyBNS empowers clients to take control, communicate effortlessly, and experience property management in a way that sets new standards of excellence.
To find out more about MyBNS and any of the services offered by BNS, get in touch today.
