18 Badminton Road, Downend, Bristol, BS16 6BQ
0117 957 0809
Out-of-Hours Call Answering Service
Out-of-Hours Call Answering Service
Are you looking for a reliable and efficient way to handle your business calls round the clock? Look no further than BNS. In addition to providing uninterrupted 24/7 maintenance services, we offer a comprehensive solution for managing out-of-hours calls for other businesses. With BNS, you can focus on what matters most while we take care of your communication needs.
Our round-the-clock availability means that your customers can reach you at any time, day or night. We understand the importance of maintaining excellent customer service and ensuring that no call goes unanswered. By entrusting your out-of-hours calls to us, you can provide your clients with the exceptional support they deserve, even when your team is not available.
How does it work?
When queries come in outside of your business hours, our dedicated team will be there to assist. We understand that every message counts, so we will take a detailed message on your behalf. Rest assured, we prioritise prompt communication, and as soon as your office reopens, we will swiftly send over the messages received during out of office hours. This ensures that your team can address them without delay, keeping your customers satisfied and informed.
For urgent matters, we understand the need for immediate attention. That’s why we work closely with you to establish a protocol that ensures urgent calls are handled promptly and efficiently. By defining the criteria for urgent matters, we can act swiftly on your behalf, notifying the appropriate individuals or taking immediate action as per your instructions. With BNS, you can rest assured that urgent issues will be resolved in a timely manner, providing peace of mind to both you and your customers.
24 Hour
Service
At BNS, we pride ourselves on our professionalism, reliability, and commitment to exceptional customer service. Our team of trained call management specialists is equipped with the skills and expertise to handle a wide range of industries and business types. Whether you are a small startup or a large corporation, we have the resources and capabilities to meet your specific requirements.
Don’t let after-hours calls be a burden on your business. Let BNS take care of your communication needs, ensuring that your customers receive the support they deserve around the clock. Contact us today to learn more about our out-of-hours call management services and how we can tailor a solution to fit your business perfectly. Together, we can elevate your customer service and enhance your business’s reputation.
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18 Badminton Road, Downend, Bristol, BS16 6BQ
Based in Bristol, BNS offers block management, development and maintenance services, and facilities management services throughout the south of England and Wales.
BNS covers a wide area including Bristol, Bath, Weston-Super-Mare, Gloucester, Cheltenham, Hereford, Forest of Dean, Chepstow, Newport, Cardiff, Swansea, Cheddar, Taunton, Yeovil, Exeter, Swindon and Reading.
Learn more about our associations, bodies & partnerships
BNS is proud to be part of the Apeirogon Group
18 Badminton Road, Downend, Bristol, BS16 6BQ
Based in Bristol, BNS offers block management, development and maintenance services, and facilities management services throughout the south of England and Wales.
BNS covers a wide area including Bristol, Bath, Gloucester, Cardiff, Exeter, Taunton, Weston-Super-Mare, Yeovil, Swindon, Reading, Newport, Bridgend, Cheltenham, and Hereford.
Learn more about our associations, bodies & partnerships
BNS is proud to be part of the Apeirogon Group